School Policies

Refund Policy

All courses must be paid in full upon registration. Refunds are issued as follows: If a withdrawal request is received by the school at least one week prior to the course start date, the tuition, less a non-refundable administrative fee of $50 per course will be refunded. No refunds will be made for withdrawals later than one week before the start of the course. Enrollment fees are not prorated due to absence or late entry. Transfers between courses, within one week of the start of the course are allowed but may result in a fee for any incremental monies due based on course selection differential. No transfer credit is given for selection of a course which costs less than the original price if done less than one week prior to the start of the course.

Extension Policy

An extension can be granted for a 14 day period if it is requested within 2 weeks of the end of a course end date. If the end date passes, and the student has not requested an extension, any missing work would be counted as 0s, and the student would receive the grade earned to that point. An extension form can be obtained by emailing and will incur a $90 fee.

Drop Policy

Courses may be dropped up to the last day of the term with no penalty. Once the term is ended, any incomplete work will be issued a 0 and a final grade will be issued.

Late/Missing Assignment Policy

As an Independent school, with SAIS, WASC, NCAA, and Quality Matters accreditation, as a school affiliated with iNacol and with UC approved courses, these accreditation and affiliations have committed us to rigorous expectations in order to provide a learning environment that maximizes student learning and enhances student growth. One such implementation towards maximized learning and enhanced growth is the late policy.


1) The late policy aims to keep the students enrolled in the class moving as a cohort so that their interaction with the course material is augmented both by their discussions with peers and their review of peer work that is pertinent to their own current work in the course.

2) When students are making large steps in the curriculum together, the live instruction offered weekly by the teacher is shaped to be more relevant to the immediate conversations and questions the students have in the course, resulting in more clarity in student understanding of expectations and student comprehension of course material.

3) The late policy is accountability towards remaining on pace and digesting the information of the course in a piecemealed manner, encouraging students to work through the course in a segmented approach, leading the student to ponder ideas in increments and discouraging binging on material at a later date without time for depth of study or without time for contemplation.

How the Late Policy Is Implemented:

The late policy is implemented in such a way as to provide some flexibility for students who are often traveling, who have unique demands in their lives, who may encounter technological difficulties, etc.

Any assignment that is not turned by the 14th day after the initial deadline is issued a zero. This is the two-week grace period.

Any zeros a student receives may be made up, but the grade is reduced 20% for its being completed beyond the two-week grace period.

Example: If J. Smith turns in an essay that earned a C-, say 35 points out of 50 points possible, and it was turned in sixteen days after the deadline, the teacher would award J. Smith 28/50 (a 20% grade reduction) because the assignment was turned in later than the two-week grace period.

Any assignments that are late, but turned in within the two-week grace period (defined as the first thirteen days following the deadline) may be submitted for up to full credit with no late penalty.

Student Participation and Engagement

Participation Credit and Student Expectations. OCO wants our courses to be meaningful and our students to learn. To that end, it is necessary to outline what expectations we have for student engagement in order to support student learning and create a meaningful experience for the student.

Student engagement is measured by a Participation grade at the end of each course module, and it makes up approximately 20% of the course grade in most classes, with some exceptions due to the course material and the best interest of the student.

Students are expected to engage with classmates. What does this look like? It means the student is logging into the classroom multiple times (4+) per week, revisiting discussion posts and contributing to an ongoing scholarly discussion, using peer names when addressing points in posts and in live sessions, restating others’ ideas in summation to assure correctly understanding others’ points during the live session or in posts, consciously establishing the relationship between the student’s contribution and the peer’s (e.g., “I disagree with your claim that Dimmesdale is a fraudulent character; I would argue instead that he is merely human . . .”—in other words, students are expected to challenge, build upon, relate to other students ideas in discussion posts and live sessions), engaging in dialogue with peers during the live session (if instructional format permits).

Students are expected to engage with course content. What does this look like? It means the student is sending questions to the instructor about answers missed on quizzes or tests, following up on poor test performance, seeking options to revise or to resubmit work for greater mastery, taking advantage of non-graded “Check Yourself” components of the course (if the instructional format permits), attending live sessions, participating during live sessions by being prepared (having completed pace work or required work prior to the session), having course material on hand during the live session, viewing the recorded session if a live session is missed and demonstrating an understanding of the content within the live session recording, and logging into the classroom multiple times (4+) per week.

Students are expected to engage with the instructor . What does this look like? It means the student is responding to teacher feedback to let the teacher know that the student did indeed see the comments, emailing or Skyping the teacher with questions to show that the student is actively moving through the course, raising questions about answers missed in order to receive more specific and individualized instruction, scheduling extra help as needed, and responding to teacher emails or phone calls to confirm with the teacher that the correspondence has been received.

Academic Integrity

Academic Integrity is honesty in a scholastic environment. Academic dishonesty includes, without limitation, the following: plagiarism, cheating, facilitation of academic dishonesty, fabrication, deception, bribery, sabotage, impersonation, fraudulent excuses, and violation of federal copyright laws. Teachers or staff who suspect a student of academic dishonesty will email the student and parent with the evidence of the offense and the student should respond in writing within 48 hours to determine if there was an acceptable explanation or if a violation has occurred. The principal will determine, in his or her sole discretion, consequences which may range from 0 score for an assignment to dismissal from school. Students must also comply with internal course components designed to foster academic integrity, such as regular video to video meetings with teachers,, assignments, oral and proctored exams, and identity authorization during exams. Skipping these assignments or violating policy can result in additional measures being used such as proctored or timed exams.

Proctored Exams

All final exams are proctored through either ProctorU or through onsite proctoring. The password is always entered by a proctor or school official. Identify verification will be necessary through a photo id or school id verification. Allowed resources are enumerated in the course. Students must allow time to register for or schedule their exam well before their course end date, which is usually at 3:00 p.m. PST on a Wednesday. Last minute exams can be scheduled with Proctor U based on availability but may incur additional fees from the student.


Most courses require additional textbooks and outside resources. Please see the online bookstore ( for up-to-date information.

Accepatble Computer Use Policy

Acceptable uses and ethical behavior--use of the school website and internet communications is a privilege and not a right.
In using technology, students, staff and faculty are expected to adhere to the same standards of ethical behavior which govern other aspects of our school community.

Exercise good judgment in visiting web sites. Do not visit sites that appear to contain objectionable material. Ask a teacher or a parent if you are unsure if the site is appropriate.

Be polite; use appropriate language for all communications. Avoid jokes or statements that might offend.<
To protect your privacy and safety, do not give out your address, telephone number, or full name.

Unacceptable Uses and Unethical Behavior

Unacceptable uses include, but are not limited to, sending or seeking to receive messages that contain or suggest racism, sexism, inappropriate language, pornography, illegal solicitation, or information that could violate another person’s privacy. All forms of cyberbullying, sexting, sending malicious code, sending pornography, junk emails, impersonation, stealing passwords, flaming, harassment, denigration, outing, trickery, exclusion or cyberstalking are strictly prohibited and are not tolerated and will result in consequences up to and including dismissal from a course without credit and dismissal from school, as determined in the sole discretion of the principal.

Consequences of Violations

Any violations of academy policy and rules may result in loss of access to courseware and possible dismissal from the school as determined in the sole discretion of the principal. Oaks Christian Online School may monitor any users’ school-provided access to the courseware to ensure appropriate use. Such monitoring may include, but is not limited to, monitoring of web sites visited, “chat room” conversations, and e-mail contents. Disciplinary action may be determined in keeping with existing procedures and practices regarding inappropriate language or behavior. When and where applicable, law enforcement agencies may be involved.


Oaks Christian Online School makes no warranties of any kind, neither expressed nor implied, for the Internet access it is providing. The school will not be responsible for any damages users suffer, including, but not limited to, loss of data resulting from delays or interruptions in service. The school will not be responsible for the accuracy, nature, or quality of information stored on our servers; nor for the accuracy, nature, or quality of information gathered through school-provided Internet access. The school will not be responsible for personal property used to access computers or networks. The school will not be responsible for unauthorized financial obligations resulting from access to the Internet.

Enrollment in a course constitutes acceptance of all policies and the parent responsibilities. A more detailed description of parent / student policies for full-time online students is provided in the Parent / Student handbook, a copy of which is available to full-time enrolling students. The student and parent hereby acknowledge that they have reviewed the policies as outlined above, understand them and agree to be governed by them.